Orders are processed within 1–2 business days. After dispatch, shipping within Canada usually takes 5–10 business days. This results in an estimated total delivery time of 6–12 business days.

For more information, please see our Shipping Policy.

We offer free shipping on all orders within Canada. No additional shipping or handling charges apply.

Once your order has been shipped, you’ll receive tracking information by email. You can also follow your shipment through our Track Your Order page.

Please note that tracking information may take some time to update after dispatch.

You may request to cancel your order within 1 hour of placing it, provided that it has not already entered processing or been shipped.

Please contact us as soon as possible at info@maple-belle.com and include your order number.

Yes. Eligible items can be returned within 30 days from the date of delivery, provided they meet the conditions outlined in our Return & Refund Policy.

Customers are responsible for return shipping costs, and a 15% restocking fee applies to approved returns where applicable.

Contact us at info@maple-belle.com with your order number and the item(s) you would like to return.

Once your return has been reviewed and approved, we’ll send you the correct return address and return instructions by email. Please do not send anything back before receiving approval.

Once your return has been received, inspected and approved, your refund will be issued to your original payment method within 14 business days.

Please check the sizing information provided on the relevant product page.

If you’re unsure about your size or between two sizes, we recommend choosing one size up for a more comfortable fit.

If you need help choosing a size, feel free to contact us at info@maple-belle.com.

If your item doesn’t fit as expected, please contact our customer service team at info@maple-belle.com. We’ll be happy to guide you through the available return options in accordance with our Return & Refund Policy.

Of course! If you have questions about a product’s fit, style, or features, feel free to contact our customer service team at info@maple-belle.com. We’ll be happy to help you make an informed choice.

We accept Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay and Visa.

Yes. Payments are processed through secure payment providers using encrypted connections to help protect your payment information.

Payment is generally processed when you complete your order at checkout. The exact timing may depend on your selected payment method.